Global Configuration Manager

Define and execute the CMDB and CSDM evolution roadmap across dual ServiceNow production environments. Establish global governance frameworks by leading the Configuration Control Board to set enterprise standards for CI class ownership and lifecycle states. Architect automated health dashboards and data-quality safeguards using the Identification and Reconciliation Engine to guarantee continuous data trustworthiness. Monitor configuration management controls to provide measurable audit evidence for internal policies and global compliance mandates. Orchestrate alignment between Asset, Change, and Security Management teams through practical roadmaps and training programs. This in-office role requires a candidate with comprehensive ServiceNow and CMDB expertise to support core IT Services Management, IT Operations, and Security Operations.