Global Banking and Markets, Operations - Client Relationship Management, Associate, Hong Kong
On-site · Hong Kong, Hong Kong
Job Summary
Global Banking and Markets Operations Associate in Hong Kong focused on Client Relationship Management for a portfolio of institutional clients. Responsibilities include leading client meetings and strategic discussions, onboarding and expanding client mandates, driving platform development to improve STP and operational efficiency, collaborating with Sales, Trading, and New Business Groups, and acting as a liaison with Risk, Legal, and Compliance. Requires deep product knowledge across Prime Services and related markets, strong analytical and communication skills, ability to lead cross-functional initiatives, and a track record of managing complex client relationships.
Required Qualifications
- Min. 3 years’ experience in Client Services, Operations, Project Management or a related front-office role within a leading investment bank or financial institution
- Proven track record of successfully managing and growing complex institutional client relationships
- Demonstrated experience with a broad range of financial products and services, including Prime Broker Custody, Futures & Cleared Derivatives, Equity Synthetics/CFDs, Cash Equity and Fixed Income Securities, FX, and OTC Derivatives (Credit Derivatives, Interest Rate products, and Equity Derivatives)
- Ability to understand and leverage AI toolset to drive automation and increase productivity
- Strong communication and interpersonal skills with senior client stakeholders
- Self-starter with ability to work independently and manage multiple priorities under pressure
- Ability to influence, collaborate, and drive results across cross-functional and global teams
- Demonstrated leadership potential
- High degree of accountability and focus on outcomes
- Willingness to stay updated on industry developments and regulatory changes
- Experience with Prime Services and Execution products, global financial markets, market structure, and regulatory landscape
- Experience in risk management and compliance within client service operations
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