Global Account Manager

Own the global commercial relationship with Travel Management Company (TMC) partners, serving as the central point of contact for strategic and operational engagement. Drive revenue growth by developing and executing a global TMC sales strategy, focusing on strategic partnerships and new opportunities aligned with Etihad's revenue goals and key embarkation markets. Lead contracting and negotiation processes for fare programs, override structures, and incentive setups to secure Etihad's number one position. Collaborate cross-functionally with Pricing, Revenue Management, Marketing, Distribution, and Network teams to ensure competitive positioning while protecting market share. Identify tactical sales opportunities across the network, monitor global and regional performance using Salesforce and internal dashboards, and facilitate commercial alignment between regional sales teams and GSA partners. Lead quarterly business reviews with TMCs to present actionable insights and secure buy-in for future growth strategies. Act as the internal subject matter expert for global TMC segments, advising network planning and route development teams on market dynamics. Represent Etihad at key trade events and industry summits relevant to the TMC sector.