Gift Services Specialist
$51,936–$51,936 year
HybridSeattle, Washington, United States
Job Summary
Receive, review, and prepare charitable gifts and pledges for processing and entry into donor databases, handling securities, estates, in-kind gifts, and credit card donations. Maintain accurate donor and alumni records by updating biographical data, verifying third-party transactions, and resolving data discrepancies. Process account corrections, refunds, and recurring payments while managing databases and spreadsheets to support reconciliations and audits. Establish gift accounts, pledge records, and supporting documentation for fund disbursement, and assist with donor acknowledgment processes. Audit online gifts and event registrations to ensure accurate data transfer and processing. This full-time, contract-classified role supports University Advancement's fundraising operations at the University of Washington.
Required Qualifications
- One year of full-time experience as a Data Control Technician II, or equivalent
- Experience in data management, reporting, record keeping, finance, operations, or related fields that involve responsibilities comparable to Data Control Technician work, including maintaining data accuracy, managing records, performing quality checks, and supporting operational processes
- Experience working with large, complex relational databases
- Strong analytical and technical skills
- Proficiency in Microsoft Office Suite, including Excel formulas and Access forms/queries
- Excellent written and verbal communication skills
- Strong interpersonal and customer service skills
- Ability to collaborate effectively with team members, university partners and donors
- Strong problem-solving skills with the ability to identify and resolve fiscal or data discrepancies
- Ability to thrive in a deadline-driven, complex environment with changing priorities
- Fiscal experience in a university or public-sector environment
- Familiarity with development, advancement, or alumni-relations programs
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