Gift Room Clerk
$32,240–$34,320 year
On-siteGatlinburg, Tennessee, United States
Job Summary
Conduct full range of teller-type services for attraction ticket sales and merchandise in the Gift Room. Balance money and ticket bank amounts at shift start and end, reconcile merchandise inventory daily, and verify transactions against paperwork and cash drawers. Handle discrepancies by contacting Marketing Liaisons or managers for verification, resolve guest complaints regarding gift offers, and provide directions, maps, and transportation services while maintaining accurate logs. Complete daily paperwork, explain overages or shortages on closing tapes, and secure the workplace.
Required Qualifications
- One-year certificate
- 3-6 months related experience/training
- Equivalent combination of education and experience
- Handle cash and tickets securely
- Strong auditing skills
- Knowledge of word processing and spreadsheets
- Good communication skills
- Self-starter with minimal supervision
- Work well with others
- Organized and accurate
- Meet deadlines
- Enjoy working with tourists
- Follow directions well
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