Gestionnaire de comptes (Responsable opérationnel – secteur du nettoyage)

Represent United on the field to build durable partnerships based on reliability and trust, conducting proactive store visits to discuss performance, resolve operational issues, and manage escalations with tact. Lead client meetings, drive business reviews with stakeholders, and collaborate with partner relations and talent acquisition teams to ensure service excellence and workforce retention. Manage P&L for assigned stores/sites, monitor expenses, and develop strategies to reduce costs while growing revenue through routine and special services contracts. Plan annual budgets, oversee asset control, and implement strategic transformation programs using Salesforce and Microsoft technologies. Maintain compliance with A.R.I and safety standards, supervise partner and employee performance, and coordinate operational schedules across a rotating, 24/7 environment with frequent travel.