German Technical Support Specialist - Greece
RemoteGreece
GreeceRemoteFull TimeSmall
Full TimeSmall
Job Summary
Assist customers via phone, email, or chat with technical and product-related queries, then troubleshoot and resolve basic IT or service issues efficiently. Guide users through system setups and basic configurations while documenting issues and escalating complex cases as needed. Provide a friendly, solution-focused customer experience by following company procedures and striving to meet performance goals. This role involves rotational shifts and requires relocation if the candidate is not already based in Greece. Join a multicultural team at a global leader in IT and customer support to gain international experience with cutting-edge technologies.
Required Qualifications
- German on a C2 level
- Good English communication skills (B2+)
- Strong communication & problem-solving abilities
- Available to work on rotational shifts (if needed)
- Willingness to relocate (if not based in Greece)
- Candidates must be located in Greece
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