German-Speaking Customer Support Representative (Remote, Turkey)

Provide customer support via phone, email, chat, and social media while answering product and service inquiries to attract and retain clients. Maintain and update customer records in CRM systems, identify areas for improvement, and re-engage customers based on satisfaction surveys. Ensure high customer satisfaction and adherence to communication procedures and company standards. This role supports clients across technology, finance, healthcare, media, and travel sectors within a multicultural team. Candidates must be legally eligible to work in Turkey with no visa sponsorship.