German Speaking Customer Support Agent SIXT Share (m/f/d) - 100% Remote
RemoteSpain
SpainRemoteFull TimeSenior LevelLarge
Full TimeSenior LevelLarge
Job Summary
Handle incoming customer inquiries in Dutch via phone and email, resolving complaints with empathy and providing tailored solutions. Analyze requests to identify needs, offer effective responses, and proactively anticipate customer requirements while collecting feedback. Communicate confidently in Dutch and English, adapting quickly to new situations with strong problem-solving skills. Work flexibly across shifts, including weekends and nights, to ensure an outstanding customer experience. Join a global mobility team redefining premium car sharing and rental services.
Required Qualifications
- Fluent Dutch
- Fluent English (C1 level or higher)
- Experience in dealing with customers and providing excellent service
- Strong communication skills
- Empathy
- Strong analytical and problem-solving skills
- Confidence in using computers and common software, including Microsoft Office
- Availability for weekends and night shifts
Desired Qualifications
- Passion for customer service
- Interest in revolutionizing car sharing
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