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Cross Border TalentsPosted 1 month ago

German-Speaking Customer Service Representative

On-siteAthens, Attica, Greece

Full TimeSmall

Job Summary

Handle incoming customer inquiries via phone, email, and chat while providing professional support regarding products and services. Assist customers with technical or administrative issues and accurately document all interactions in internal systems. Ensure high levels of customer satisfaction by following company quality standards and service procedures. This role supports the international team in Greece, offering a multicultural environment with relocation support and career development opportunities.

Required Qualifications

  • Fluent German (C1/C2 level)
  • Good command of English (B1-B2 level)
  • Strong communication skills and customer-oriented mindset
  • Problem-solving skills and structured working style
  • Basic computer literacy
  • Team player with intercultural awareness

Desired Qualifications

  • Previous customer service experience

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