German Speaking Customer Service rep

Provide high-quality support to German-speaking customers via phone and email. Manage the end-to-end process for orders, deliveries, returns, and product inquiries. Resolve customer complaints efficiently and escalate complex cases when necessary. Maintain precise records in internal systems to ensure data integrity and consistently meet quality and customer satisfaction KPIs. This role involves rotational shifts including weekends within a modern office in Umhlanga. We offer fully paid training, relocation support with accommodation, and career development opportunities within a global environment.