German speaking Account manager
On-siteTimişoara, Timiș County, Romania
Job Summary
Manage a portfolio of Access Learning Content customers, building relationships that support renewals and growth. Lead commercial conversations and contract discussions, ensuring customers are on the right agreements. Manage the migration of legacy Bookboon customers to the Access Learning Content platform. Identify upsell and cross-sell opportunities across Access products, including HR, payroll, and employee benefits solutions. Build connections across customer organisations and support wider team activities such as events and collaborative sales work. Fluent in German required for natural communication with customers at all levels.
Required Qualifications
- Fluent in German
- Experience in account management or software sales in a digital environment
- Confidence handling commercial and contractual discussions with a range of stakeholders
- A good understanding of business processes, particularly across HR, learning and development, or people functions
- Strong communication skills, with the ability to build rapport and influence others
Desired Qualifications
- Experience identifying upsell and cross-sell opportunities across Access products, including HR, payroll and employee benefits solutions
- Experience building connections across customer organisations and supporting wider team activities such as events and collaborative sales work
- Experience managing the migration of legacy Bookboon customers to the Access Learning Content platform
- Experience managing a portfolio of Access Learning Content customers, building relationships that support renewals and growth
- Leading commercial conversations and contract discussions
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