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Cross Border TalentsPosted 1 month ago

German Speaker Wanted!

On-siteSwieqi, Is-Swieqi, Malta

Full TimeSmall

Job Summary

Handle incoming calls and assist customers with travel-related queries, bookings, and support requests while maintaining high standards of communication and customer satisfaction. Provide clear and efficient support for services, manage requests with necessary follow-ups, and address customer concerns professionally. Work closely with team members and support other markets as needed within a fast-paced environment. This role requires C2 level German and minimum C1 level English, with availability for shift-based work. Join our international airline contact centre team in Malta, where you will receive full training, health insurance, and career growth opportunities.

Required Qualifications

  • C2 level German
  • minimum C1 level English
  • Availability for shift-based work

Desired Qualifications

  • Previous experience in customer service or sales

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