German speaker to work in sunshine Portugal
On-siteLisbon, Lisbon, Portugal
Lisbon, Lisbon, PortugalOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Provide customer support via phone, email, and chat, handling inquiries, complaints, and requests while troubleshooting basic technical or account-related issues. Ensure high levels of customer satisfaction and accurately document all interactions in internal systems. Collaborate with team members to improve processes and maintain excellent service standards. Fluent German (C1/C2) and English (B2) proficiency required. Full-time rotational shifts with relocation support available. Join an international team working with well-known global brands in Lisbon's vibrant community.
Required Qualifications
- Fluent German (C1/C2 level)
- English B2 level
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a fast-paced environment
Desired Qualifications
- Previous experience in customer support
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