German speaker to work in Portugal
On-siteLisbon, Lisbon, Portugal
Job Summary
Provide customer support via phone, email, and chat, handling inquiries, complaints, and requests while troubleshooting basic technical or account-related issues. Accurately document interactions in internal systems and collaborate with team members to improve processes, ensuring high levels of customer satisfaction. Fluently speak German (C1/C2) and English (B2), with previous customer support experience preferred. Work full-time in rotational shifts within a multicultural environment offering paid training, relocation assistance, health insurance, and performance bonuses. Join a growing global team in Lisbon, Portugal, benefiting from a vibrant international community and excellent work-life balance.
Required Qualifications
- Fluent German (C1/C2 level)
- English B2 level
- Strong communication and problem-solving skills
- Customer-oriented mindset
- Ability to work in a fast-paced environment
Desired Qualifications
- Previous experience in customer support
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