German & Dutch Customer Advisor | Ghent, Belgium (Hybrid)
HybridGent, Flanders, Belgium
Gent, Flanders, BelgiumHybridFull TimeSmall
Full TimeSmall
Job Summary
Handle customer inquiries via phone, email, and other channels while providing support related to products and services to ensure high levels of customer satisfaction. Work in a dynamic, international environment within the automotive sector across 24/7 rotational shifts of 7 hours and 30 minutes per day, including nights and weekends. Candidates must be comfortable with this schedule, with the first month of training fully on-site before transitioning to a hybrid model allowing only one remote day per week. Fluency in both German and Dutch is required, with previous customer service experience being an advantage.
Required Qualifications
- Fluency in German and Dutch (both required)
- Candidates must be comfortable with rotational shifts, including nights and weekends
- Initial contract structure is 1–3–6 months (not permanent from day one)
- First month training is fully on-site
- After training, only 1 day per week remote work is allowed
- CV
- Cover letter in the application language
- Notice period
- Reference (must be verifiable via phone or official letter)
Desired Qualifications
- Previous customer service experience is an advantage
- Strong communication and problem-solving skills
- Flexible and reliable
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