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Cross Border TalentsPosted 1 month ago

German Customer Support in Greece

RemoteGreece

Full TimeSmall

Job Summary

Assist customers via phone, email, or chat with technical and product-related queries while troubleshooting and resolving basic IT or service issues. Guide users through system setups and basic configurations, document all interactions, and escalate complex cases when necessary. Maintain a friendly, solution-focused customer experience by following company procedures and striving to meet performance goals. This role supports a multicultural team within a global IT company, offering paid training, career development, and relocation assistance for candidates based in Greece or willing to relocate.

Required Qualifications

  • German on a C2 level
  • Good English communication skills (B2+)
  • Strong communication & problem-solving abilities
  • Available to work on rotational shifts (if needed)
  • Willingness to relocate (if not based in Greece)
  • Candidates must be located in Greece

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