German Customer Support Expert – Tech Specialist (Piraeus)

Support customers via phone, chat, and email by guiding them through product choices, resolving technical issues, and handling after-sales tasks like tracking packages and processing returns. Drive sales by assisting clients in finding the perfect new device and successfully closing transactions. Manage order-related inquiries and cancellations while maintaining a professional, friendly tone with fast typing speed. Participate in weekly refresher trainings to stay current on tech trends. This on-site role in Piraeus requires C1 German and B2 English, with a Monday–Friday schedule (09:00–23:00) and occasional weekend shifts during peak seasons.