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Cross Border TalentsPosted 1 month ago

German Customer Service Representative - Lisbon, Portugal (On-Site)

On-siteLisbon, Lisbon, Portugal

Full TimeSmall

Job Summary

Provide exceptional technical support to German-speaking customers in the search engine and digital space via phone, email, and chat. Troubleshoot and resolve customer issues while assisting with product inquiries and technical queries to ensure satisfaction. Maintain current product knowledge and continuously learn about new technological advancements. This full-time on-site role in Lisbon requires fluent German (C1/C2) and comfortable English (B2), offering an attractive welcome bonus, daily meal allowance, and relocation support including airfare reimbursement and shared accommodation.

Required Qualifications

  • Fluent in German (C1/C2)
  • Comfortable with English (B2)
  • Strong communication skills
  • Customer-focused attitude
  • Problem-solving mindset
  • Tech-savvy
  • Experience in customer service, technical support, or a related field

Desired Qualifications

  • Experience in customer service, technical support, or a related field is a plus

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