German Customer Service in Greece
RemoteGreece
Job Summary
Assist customers via phone, email, or chat with technical and product-related queries while troubleshooting and resolving basic IT or service issues. Guide users through system setups and basic configurations, then document issues and escalate complex cases as needed. Provide a friendly, solution-focused customer experience while following company procedures to meet performance goals. This role supports one of the industry's most recognized global companies, offering paid training, career development, and the opportunity to work with international teams using cutting-edge technologies. Depending on the project, the position may be remote for candidates located in Greece, with relocation support available if needed.
Required Qualifications
- German on a C2 level
- Good English communication skills (B2+)
- Strong communication & problem-solving abilities
- Available to work on rotational shifts (if needed)
- Willingness to relocate (if not based in Greece)
- Candidates must be located in Greece
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