German C1 Customer Support Specialist in Sofia, Bulgaria

Handle customer inquiries via phone, email, and chat in a professional and timely manner while resolving issues and complaints efficiently. Provide accurate product and service information, maintain detailed interaction records, and collaborate with other departments to address complex cases. Strive to exceed customer satisfaction and performance metrics as the primary point of contact for German-speaking clients. This role requires German C1 and English B2 proficiency, with a focus on delivering an exceptional customer experience within our Sofia, Bulgaria team.