German and English Speaking Customer Service Agent (m/f/d) - 100% remote

Act as the first point of contact for German-speaking customers, providing expert support before, during, and after the booking process via phone and e-mail. Handle inquiries efficiently and empathetically, engaging clients with in-depth knowledge of SIXT's mobility solutions to find the best fit for their needs. Increase customer satisfaction and loyalty through solution-oriented service while identifying and escalating complex cases to internal teams. Contribute as an active team player by supporting administrative tasks and sharing knowledge to improve team performance. Work on a rotating schedule Monday to Sunday from home in Spain, utilizing AI tools to supercharge daily operations. Join a diverse, multilingual team within a globally recognized premium brand with over 110 years of history.