Gerente Gestão de Vendas - Comercial Transformados

Lead the Customer Service team to ensure high-quality service delivery and client satisfaction. Define and monitor performance indicators, optimize processes, and develop the team while managing conflicts. Partner with internal areas to resolve critical demands and accelerate issue resolution. Implement strategies to increase retention, loyalty, and overall service efficiency. The role requires a full university degree and advanced English proficiency. Candidates must demonstrate leadership, emotional control, and strong interpersonal negotiation skills. Located in Alumínio, this position offers a competitive salary, medical and dental assistance, life insurance, parental leave, and wellness programs.