Gerente de Operaciones

Lead operations management by mapping and redesigning end-to-end critical processes, standardizing store operations, and optimizing operational KPIs. Migrate control from on-site monitoring to a remote data-driven model using real-time dashboards and BI tools. Manage shift scheduling rules, implement software transitions, and oversee store openings, renovations, and layout validations. Standardize cleaning, security, and maintenance services across the entire network while collaborating with IT to automate manual processes. Report periodic progress to General Management with evidence of interventions and results. Report to General Management with evidence of interventions and results.