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Courtyard by Marriott BoonePosted 3 weeks ago

Gerente de Operaciones A y B

On-siteVeracruz, Veracruz, Mexico

Full TimeHigh School Or EquivalentEnterpriseHospitality Services

Job Summary

Execute daily operations across Front Office, Housekeeping, Food and Beverage, and Engineering departments while managing staff and ensuring standards are followed. Translate property goals to the team, track guest satisfaction results, and develop game plans to address need areas. Lead by example, assist with hiring decisions, conduct orientations, and meet semiannually with staff on one-to-one basis. Review financial statements to measure productivity and determine areas for cost reduction. Perform hourly job functions as needed and ensure all team members meet hospitality requirements.

Required Qualifications

  • High school diploma or GED
  • 4 years experience in the guest services, front desk, housekeeping, or related professional area
  • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • 2 years experience in the guest services, front desk, housekeeping, or related professional area

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