Gerente de Loja | São Paulo - SP

Guarantee inspiring, efficient customer service by managing potential crises and ensuring client satisfaction. Secure sales, margin, conversion, and NPS targets while monitoring and driving performance across all product categories. Implement commercial and financial strategies to achieve better results, and administer the store, resources, and team in compliance with operational, financial, and legal standards. Ensure store operational efficiency and adherence to process standards, representing the company before shopping centers, unions, and public authorities. Lead hiring, development, and management processes to foster a culture of belonging, inclusion, and excellence, including continuous performance evaluations and feedback. Serve as an ambassador for company culture, connecting products, people, and clients with unique service that values diversity. Requires consolidated retail store management experience, strong leadership skills, and proficiency in store indicators such as sales, margins, and ticket average. Full-time role based in São Paulo - SP.