Gerente de Loja | Campinas - SP

Conduct daily store operations by guaranteeing inspiring and efficient customer service while managing crises to ensure client satisfaction. Drive sales, margin, conversion, and NPS targets by monitoring product category performance and implementing commercial and financial strategies. Administer store resources and teams in compliance with operational, financial, and legal standards, representing the company before shopping centers, unions, and government bodies. Lead hiring, development, and management processes to foster a culture of belonging and excellence, including continuous performance evaluations and feedback. Serve as a brand ambassador connecting products, people, and customers through unique service that values diversity and celebrates individuality.