Michaels Stores logo
Michaels Stores5 days ago

Gérant du service à la clientèle

On-site · Greenfield Park, Québec, Canada

Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Large

Job Summary

Gérant du service à la clientèle – Store - Greenfield Park, QC. Deliver a customer-centric shopping experience by managing front-end operations and expectations; lead omnichannel processes; ensure SOP compliance and adherence to company programs; achieve KPIs and coach the customer experience team (sales floor and cashier); serve as Manager on Duty (MOD); participate in inventory, shrink, safety, cash reconciliation, and onboarding of new team members; plan events and cross-train in framing solutions where applicable; uphold company values and provide a positive, respectful environment while delivering friendly customer service.

Sorce

Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.

Hiring someone like this?

Get your role in front of qualified candidates on Sorce.

Get started

Michaels Stores

Gérant du service à la clientèle

Apply on Sorce