General VA / Business Operations Coordinator
$9,504–$9,504 year
RemoteManila, Metro Manila, Philippines
Job Summary
General VA / Business Operations Coordinator for a fully remote, Australian-aligned administrative role. Responsibilities include providing day-to-day administrative support, scheduling and appointment coordination, preparing quotes and invoices, following up on customer enquiries, managing records, liaising with suppliers and contractors, assisting with social media administration and content creation, maintaining up-to-date information, supporting process improvements, and handling ad hoc tasks. The role offers growth potential into a team lead position as the business expands and requires proactive, customer-focused communication across phone, email, and other channels.
Required Qualifications
- 2-5 years of experience in administration, customer service, operations support, or virtual assistant roles
- Experience supporting clients in AU/US/UK/CA or similar markets highly regarded
- Strong verbal and written English communication skills
- Comfortable speaking with customers over the phone
- Excellent organisational and time management skills
- Strong attention to detail and ability to manage multiple priorities
- Proactive and able to work independently
- Professional and customer-focused approach
- Experience preparing quotes, invoices, or customer documentation is highly regarded
- Familiarity with Tradify, ServiceM8, Outlook, Canva, or similar platforms is desirable
- Experience supporting trades, construction, property, or service-based businesses is beneficial but not essential
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