General Service Technician - Midas
$31,200–$35,360 year
On-siteBroken Arrow, Oklahoma, United States
Job Summary
Perform routine maintenance services, including oil changes, tire rotations, and fluid flushes, while utilizing diagnostic equipment to troubleshoot automotive problems. Conduct comprehensive vehicle inspections to identify mechanical needs and safety concerns, then complete repairs and maintenance tasks efficiently to meet manufacturer specifications. Execute quality control checks and test drives to verify repairs, maintaining accurate inspection records and communicating service recommendations to sales staff. Provide professional customer service by explaining repair estimates and addressing inquiries, while collaborating with senior technicians to coordinate workflow. Adhere strictly to workplace safety requirements and OSHA regulations, maintaining a clean environment and promoting team compliance.
Required Qualifications
- Minimum age requirement of eighteen years
- An active and unrestricted driver's license
- Must be legally authorized to work within the United States while employed by Leeds West Groups
- Successful completion of a Motor Vehicle Records (MVR) check and ability to maintain a clean driving record
- Strong sense of integrity
- Excellent active listening skills
- Excellent verbal and written communication skills
- Excellent interpersonal, diplomacy, and customer service skills
- Knowledge of the automotive industry
- Strong technical knowledge of automotive systems, diagnostics, and repair procedures
- Excellent organizational skills and attention to detail
- Excellent analytical, decision-making, and problem-solving skills
- Proficient with computer and software systems
- Proficiency in diagnostic tools and equipment, including scan tools, multimeters, and computerized diagnostic software, and Digital Vehicle Inspections (DVI)
- Strong and clear understanding and knowledge of the proper use of shop equipment, tools, and fluids
- Ability to adapt to rapidly changing automotive technologies, methods, and best practices
- Proficient in inventory and expense management
- Ability to thrive in a high-paced sales environment
- Ability to provide and receive constructive feedback
- Ability to manage priorities, multitask, and complete objectives with minimal supervision
- Ability to meet consistent attendance expectations
- Physical strength, agility, dexterity, and endurance
- Able to lift and carry heavy parts and equipment weighing up to 50 pounds or more
- Precise hand-eye coordination and manual dexterity
- Adequate vision, hearing and speaking abilities
- Ability to comply with OSHA safe workplace standards
- Adherence to uniform standards
- Willingness to work long hours in a fast-paced environment
- Willingness to work frequent weekend work
- Willingness to work Monday through Saturday and Sunday
- Zero-tolerance policy for drugs, alcohol, weapons, violence, harassment, or discrimination
Desired Qualifications
- A high school diploma or equivalent
- A minimum of one year of related experience
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