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Wichita Falls FordPosted 73 months ago

General Sales Manager

On-siteWichita Falls, Texas, United States

Full TimeEnterprise

Job Summary

Coach the sales team on closing techniques, lead showroom activities, and ensure high Customer Satisfaction scores by analyzing metrics. Hire, motivate, and monitor performance across New and Used teams, Internet Sales, Finance Managers, and Service Drive Sales. Conduct daily and weekly training meetings, mentor reps on standard methodologies, and manage CRM systems for prospective buyer follow-up. Establish delivery procedures, guarantee service department introductions, and achieve forecasted goals for dealership and OEM sales.

Required Qualifications

  • Minimum two years of GSM experience with responsibility for the entire variable operation of a successful dealership
  • Possess successful history of building and training a sales team, strong CSI scores and above average gross and net departmental profits
  • Strong background in building showroom and internet traffic, SEO and SEM, direct mail and other traditional media
  • Extensive background in leading a BDC department
  • Some experience in Used Vehicle purchasing, merchandising and marketing
  • Expertise in supervising the everyday efforts of desk managers and improving F/I income through mentorship and training

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