General Sales Manager
$120,000–$170,000 year
On-siteRocky Mount, Virginia, United States
Job Summary
Lead, coach, and develop Housing Consultants, Project Coordinators, and Administrative Assistants through ongoing training, role-playing, and performance management. Drive sales performance and profitability by managing leads, supporting closing strategies, and ensuring accurate contracts and pricing. Monitor customer engagement, resolve escalated concerns, and maintain professional standards across the sales center and model homes. Ensure operational procedures, compliance, and communication standards are consistently followed throughout the customer journey. Work a retail schedule with Saturdays required and Sundays closed.
Required Qualifications
- Proven leadership and team development skills
- Strong sales and customer service background
- Ability to motivate, coach, and hold team members accountable
- Strong organizational and time management skills
- Excellent verbal, written, and interpersonal communication skills
- Strong problem-solving and decision-making abilities
- Ability to work in a fast-paced, customer-focused environment
- Strong professionalism and business acumen
- Competent computer skills including CRM systems, Microsoft Outlook, Word, Excel, Teams, and other company software
- Ability to multitask and manage competing priorities effectively
- Must maintain a positive attitude and strong work ethic
- Minimum 3 years of retail sales, large-ticket sales, or sales management experience
- Previous leadership or management experience required
- Saturdays are required
Desired Qualifications
- Manufactured housing, home sales, or related industry experience preferred but not required
- Sales license may be required depending on state/location and must be obtained within required timeframe if applicable
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