General Sales Manager
On-siteCocoa, Florida, United States
Job Summary
Oversee all operations of the automotive sales and ecommerce departments to achieve maximum production, control expenses, and manage inventory while protecting the dealership's legal, financial, and moral well-being. Manage the sales team to achieve sales goals, customer service standards, and profitability targets by recruiting, hiring, training, and conducting annual performance evaluations. Prepare, monitor, and communicate strategic reports on sales and profitability to dealership management while assessing market conditions to maximize investment. Ensure the sales process is followed, franchise standards are met, and customer complaints are resolved with the highest ethical standards. Maintain accurate job descriptions, enforce dealership policies, and foster a supportive, open work atmosphere that promotes teamwork and creativity.
Required Qualifications
- High school diploma or equivalent
- 3 + years of Automotive Sales Management or equivalent experience
- Proficient knowledge of dealerships's current company management systems
- Good organization skills
- Professional communication skills
- Maintain valid driver's license and MVR within company policy requirements
- Must be insurable
- Detail oriented
- Leadership- the individual demonstrates ethical and followership behaviors which promotes our company standards resulting in a cohesive and effective team
- Compliance- the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners
- Customer Service- the individual understands his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness
- Ethics/Integrity- the individual represents the dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest
- Oral Communication- the individual clearly identifies and professionally expresses issues in positive or negative situations
- Planning/Organizing- the individual prioritizes and plans work activities and uses time efficiently
- Quality- the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality
- Dependability- the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
- Safety and Security- the individual observes safety and security procedures and uses equipment and materials properly
- Required vision include close vision, distance vision, peripheral vision and the ability to adjust focus
- Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers and move about facilities
- Required to operate equipment and move vehicles in a safe manner at all times
- Must be able to lift 50 lbs
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