General Property Manager
$130,000–$160,000 year
On-siteChicago, Illinois, United States
Job Summary
Oversee property operations to meet investment objectives while delivering top-tier hospitality experiences. Train and mentor property personnel, lead cross-functional teams including third-party providers, and manage event programming to foster community engagement. Supervise financial performance by monitoring gross sales, ensuring rent collection, and maintaining full P&L responsibility. Draft the annual business plan and operating budget, negotiate contracts with brokers and consultants, and oversee construction compliance and maintenance. Direct emergency procedures, including evacuation drills and life safety alarms, and represent Hines in business and industry organizations. Work indoors approximately 95% of the time with occasional physical inspections and 24-hour emergency accessibility.
Required Qualifications
- Bachelor's degree from an accredited institution
- 5+ years of mixed-use management experience with an emphasis in office
- Financial experience including P&L responsibility, budgetary oversight, cost analysis, and management of service contracts and arrears
- Proficiency in Microsoft Office software
- Successful completion of the Hines Property Management Training Program or equivalent real estate knowledge
- High degree of emotional intelligence with proven ability to think creatively in all job responsibilities
- Experience leading a multi-layered team
- Solution-oriented with strong analytical skills
- Ability to lift up to 25lbs
- Work indoors approximately 95% of the time and outdoors 5% of the time
- Ability to use olfactory, auditory, and visual senses to inspect building(s) and detect emergency alarms
- Ability to perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings
- Be accessible 24 hours a day in case of an emergency and perform on-site operations management during natural disasters
- Transfer properties and work overtime as business needs deem appropriate
Desired Qualifications
- Bachelor's degree with a focus on business administration, hospitality, real estate, or in a related field
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