General Merchandise Team Leader
$45,240–$49,400 year
On-siteKansas City, Missouri, United States
Job Summary
Conduct daily department planning and assign tasks to hourly team members based on workload and guest traffic patterns. Execute inbound, outbound, and fulfillment responsibilities including receiving products, merchandising, signing, setting, and updating sales floor displays. Ensure product availability and accuracy by managing stock levels, organizing backrooms, and maintaining price tags. Coach and train team members on operational procedures, guest experience commitments, and safety protocols. Evaluate candidates for open positions, identify talent for future leadership roles, and address store emergency and compliance needs.
Required Qualifications
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
- Welcoming and helpful attitude toward all guests and other team members
- Effective communication skills
- Access all areas of the building to respond to guest or team member issues
- Interpret instructions, reports and information
- Accurately handle cash register operations as needed
- Climb up and down ladders
- Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
- Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary
- Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
- Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
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