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Travel + LeisurePosted 1 month ago

General Manager

On-siteSydney, New South Wales, Australia

Full TimeEnterprise

Job Summary

Oversee daily operational success of Club Wyndham Sydney, including planning and monitoring sales and marketing strategies. Lead a team of 120 staff through coaching, mentoring, and development while managing facility and assets. Drive revenue and ensure efficient hotel operations under pressure, requiring strong financial acumen and negotiation skills. Build positive relationships with internal and external clients to deliver exceptional customer service. Report to the Area General Manager in a hands-on leadership role within a global hospitality environment.

Required Qualifications

  • Proven experience in a similar position preferably with a global hospitality company
  • Comprehensive commercial knowledge and understanding of the hospitality sector including a strong background in management of facility and assets
  • Self starter, exhibiting initiative, confidence, professionalism & good judgement
  • Results and target driven, with strong financial and business acumen and ability to make sound decisions to ensure the hotel operates efficiently
  • Great attention to detail with effective time management and ability to multi-task and work on a number of initiatives and projects, often under pressure
  • Effective leadership, organisational and interpersonal communication skills
  • People management in recruiting, driving, and supporting teams to ensure a high performing team-culture, including an extensive portfolio in successful coaching, mentoring and development
  • Ability to build strong, positive professional relationships with internal and external clients and passion for delivering exceptional customer service
  • Strong negotiation and influencing skills
  • Display an open friendly manner and positive attitude with Impeccable presentation standards
  • Competent in Microsoft Office applications and Property Management Systems (Opera preferred)
  • Relevant Business tertiary qualifications desirable

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