General Manager

General Manager responsible for executing the store plan to achieve sales, profits, and customer satisfaction by staffing, training, operating, and maintaining the store. Key duties include meeting sales budgets, managing controllable costs, developing and executing local store marketing, supervising hiring and training of managers, managing budgeting and P&L analysis, ensuring quality and service standards, driving customer satisfaction, implementing QA/QS procedures, training staff on company standards, and leading management and crew through performance development and operational excellence. The role requires leadership across budgeting, staffing, quality assurance, operations, and customer service, with responsibilities including coaching, scheduling, cost control, and adherence to policy and safety guidelines. Must be able to travel to multiple stores and stand for long periods in a fast-paced, customer-focused environment.