General Manager
$75,000–$90,000 year
On-site · Essex, Maryland, United States
Job Summary
General Manager at a Wawa store: oversee daily store operations, drive profitability, and lead a 24/7 team to deliver safety, service, and efficiency. Responsibilities include analyzing financial reports, executing merchandise and inventory plans, controlling costs, managing scheduling and staffing, coaching and developing a high-performing team, enforcing policies and compliance, delivering customer satisfaction, and implementing company initiatives to achieve performance targets. Key skills include leadership, strategic planning, financial acumen, strong communication, operational excellence, and a focus on creating an inclusive, customer-centric environment with a commitment to continuous improvement and associate development.
Required Qualifications
- High School Diploma or GED equivalent
- Flexible availability to work various shifts, including weekends and holidays
- Proven leadership experience in fast-paced retail, food service, or fuel environments
- Proven ability to coach, develop, and inspire career growth in individuals
- Excellent communication, customer service, and relationship-building skills
- Highly organized, detail-oriented, and able to manage multiple priorities independently
- Skilled in problem-solving, critical thinking, and decision-making
- Solid understanding of store financials and their impact on business performance
- Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results
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