General Manager
$75,000–$90,000 year
On-site · Wilmington, Ohio, United States
Job Summary
General Manager at Wawa responsible for overseeing daily store operations, profitability, safety, and customer satisfaction. Leads a high-performing team, coaches and develops staff, manages scheduling and inventory plans, analyzes financial reports, and drives initiatives to meet performance targets. Focused on delivering an exceptional shopping experience, maintaining compliance with audits and policies, and fostering an inclusive, collaborative culture through leadership development and ongoing feedback. The role emphasizes profitability, cost control, and delivering excellent service in a 24/7 retail environment with comprehensive benefits and opportunities for career growth.
Required Qualifications
- High School Diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays
- Proven leadership experience in fast-paced retail, food service, or fuel environments
- Proven ability to coach, develop, and inspire career growth in individuals
- Excellent communication, customer service, and relationship-building skills
- Highly organized, detail-oriented, and able to manage multiple priorities independently
- Skilled in problem-solving, critical thinking, and decision-making
- Solid understanding of store financials and their impact on business performance
- Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results
Desired Qualifications
- Proven leadership experience in fast-paced retail, food service, or fuel environments
- Ability to coach, develop, and inspire career growth in individuals
- Excellent communication, customer service, and relationship-building skills
- Highly organized, detail-oriented, and able to manage multiple priorities independently
- Skilled in problem-solving, critical thinking, and decision-making
- Solid understanding of store financials and their impact on business performance
- Experience creating and managing staffing schedules in a 24/7 environment
- Experience with merchandising and inventory planning
- Ability to analyze trends and implement improvement initiatives
- Proven track record of achieving performance targets and driving results
- Strong collaboration and team-development mindset
- Commitment to company initiatives and policy compliance
- Flexibility to work various shifts, including weekends and holidays
- Ability to coach a high-performing team through formal talent-management processes
- Comfort with driving profitability and cost-control initiatives
- Strong customer-service orientation and conflict-resolution skills
- Ability to interpret financial reports and translate into action plans
- Experience with safety programs and regulatory compliance
- Experience with coaching and performance feedback processes
- Experience with scheduling optimization and resource allocation
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.