General Manager
$75,000–$90,000 year
On-site · Joppa, Maryland, United States
Job Summary
General Manager at a Wawa store leads all daily operations to ensure safety, service, and efficiency while driving profitability. Responsible for owning performance targets through financial review, merchandise and inventory planning, and cost control. Builds and coaches a high-performing team, manages scheduling for a 24/7 operation, and drives customer satisfaction, policy adherence, and continuous improvement. Exercises leadership to develop talent, communicate the why behind changes, and implement company initiatives, fostering an inclusive, achievement-focused culture and a strong store-wide performance trajectory.
Required Qualifications
- High School Diploma or GED equivalent
- Flexible availability to work various shifts, including weekends and holidays
- Proven leadership experience in fast-paced retail, food service, or fuel environments
- Excellent communication, customer service, and relationship-building skills
- Highly organized, detail-oriented, and able to manage multiple priorities independently
- Skilled in problem-solving, critical thinking, and decision-making
- Solid understanding of store financials and their impact on business performance
- Demonstrated ability to proactively recognize trends and drive change to achieve optimal business results
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