General Manager Trainee
$83,600–$90,700 year
On-site · Sacramento, California, United States
Job Summary
The General Manager in Training will learn and understand the location's overall operations with the goal of becoming a General Manager. Trainees will assist the General Manager in leadership, customer service, profitability, and a safe positive work environment. They will coach and develop employees, communicate standards and values, and work toward promotion to General Manager within 6 to 12 months based on availability and location flexibility. Responsibilities include developing the location management team, ensuring exemplary customer service, maintaining cleanliness and safety, monitoring inventory and vendor relations, utilizing reporting systems (Payroll, Inventory, COGS, Daily Sales, Customer Service), managing daily sales and payroll to maximize profitability, collaborating with the VP of Operations and Accounting to maintain the location's P&L, controlling inventories, responding to Customer/Guest Service concerns, analyzing weekly performance data, maximizing revenues from box office, concessions, games, and other sources, and enforcing company policies and procedures.
Required Qualifications
- College degree preferred
- 2-3 years of experience as a restaurant, public market, or movie theater manager
- Food Handler’s Certification required, or must be completed within 30 days of hire
- Ability to travel up to 100% of the time prior to GM location assignment
- Ability to work with little or no supervision
- Team building skills of empathy, building of self-esteem, motivational techniques, coaching and empowerment
- Ability to effectively present information and respond to questions from managers, vendors, and customers
- Ability to write reports, business correspondences, and procedure manuals
- Computer literate in Word and Excel
- Analytical ability for statistics, forecasting and budgeting
- Knowledge of all POS systems
- Must be 21 years of age
- Demonstrates strong customer service skills
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- Works effectively in a team environment
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