General Manager - The Mill Coffee & Tea
$60,000–$70,000 year
On-siteOmaha, Nebraska, United States
Job Summary
Oversee daily operations of The Mill airport location, ensuring smooth, efficient, and guest-focused service while leading, coaching, and developing a high-performing team. Manage inventory control, cost monitoring, and product rotation alongside scheduling shifts to optimize labor efficiency and coverage. Resolve guest concerns, maintain compliance with airport regulations and food safety standards, and drive financial results through margin and waste reduction. Actively work on the floor to support service execution and implement best practices with leadership and support teams. Requires minimum 3–5 years of management experience, ServSafe certification, and ability to work flexible hours including weekends and holidays. Must pass a background check and obtain airport badging.
Required Qualifications
- Minimum 3–5 years of management experience in food service, retail, or hospitality
- Proven success managing high-volume operations and leading diverse teams
- Excellent communication, problem-solving, and organizational skills
- Knowledge of inventory systems, basic financial reports, and food safety practices
- Ability to work a flexible schedule including early mornings, evenings, weekends, and holidays
- Must be able to pass a background check and obtain airport badging
- Comfortable standing for extended periods and lifting up to 50 lbs
- ServSafe or equivalent certification
- Familiarity with point-of-sale and back-office systems, such as Toast, Microsoft Office, ADP, and other platforms
Desired Qualifications
- specialty coffee experience
- Bilingual communication
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