General Manager
On-site · Norfolk, Virginia, United States
Job Summary
General Manager at a Taco Bell franchise location in Norfolk, VA. Responsible for hiring and developing the restaurant team (Team Members, Shift Leads, Assistant Managers), conducting orientation and onboarding, creating and executing training plans, bench planning, and leading weekly manager meetings. Drive customer satisfaction by addressing issues promptly, ensuring staffing aligns with demand, leading product rollout meetings, and monitoring competitive performance. Oversee the restaurant’s P&L, budgeting, and profitability without compromising customer experience; manage scheduling to ensure appropriate coverage. Role requires leading and developing the restaurant team, maintaining discipline around processes, and achieving business objectives. Franchisee employment; compensation includes competitive pay, benefits, bonuses, 401K with company match, paid time off, and opportunities for rapid advancement. 50-hour work weeks, background check, and fluent English required.
Required Qualifications
- Experience as General Manager in the restaurant industry.
- Strong personal communication skills
- Demonstrated ability to lead and manage operations in a fast-paced, dynamic environment
- Solid talent- and performance-management skills
- Guest-friendly demeanor
- Willing to work normal schedule of 50 hours per week (all shifts)
- Must be able to pass a background check
- Fluent English-speaking and writing skills
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