General Manager
On-siteSouth, Kentucky, United States
Job Summary
Oversee daily store operations, ensuring food, service, and brand standards are met while managing staff training, hiring, and performance documentation. Serve as the primary contact for all customer service matters and assist with to-go and delivery orders to maintain accuracy. Prepare food and drinks according to quality standards, manage inventory and supply ordering, and maintain a clean dining room and outdoor areas. Complete opening and closing checklists, ensure accurate deposits, and adhere to safety and sanitation policies. Demonstrate expert menu knowledge to support staff and customers. Work effectively with the team to achieve store goals in a fast-paced environment.
Required Qualifications
- Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service.
- Exceptional attention to detail, ensuring everything is just right.
- Excellent communication skills — both verbal and written.
- A collaborative, growth-focused attitude, always ready to learn and help your team succeed.
- The ability to multitask and handle fast-paced situations with ease.
- A food handler's permit and reliable transportation.
- Regular, predictable attendance and the ability to work as part of a close-knit team.
- Must be at least 16 years of age.
Desired Qualifications
- Previous restaurant experience is a plus!
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