General Manager
On-siteAtlanta, Georgia, United States
Job Summary
Oversee daily Swig brand execution by managing store operations, preparing food and drinks, and ensuring strict adherence to quality standards and safety policies. Serve as the primary point of contact for all customer service matters while administering disciplinary actions and conducting staff interviews. Train employees on brand values and procedures, maintain a clean environment through deep cleaning tasks, and manage inventory by ordering supplies and tracking deposits. Assist with to-go and delivery orders to ensure accuracy and complete opening and closing checklists. Demonstrate expert menu knowledge to support staff and customers, adhering to all safety regulations and maintaining a positive, productive work environment.
Required Qualifications
- Live by Swig's core values: Positivity, Humility, Competency, and Integrity, ensuring top-notch customer service.
- Exceptional attention to detail, ensuring everything is just right.
- Excellent communication skills — both verbal and written.
- A collaborative, growth-focused attitude, always ready to learn and help your team succeed.
- The ability to multitask and handle fast-paced situations with ease.
- A food handler's permit and reliable transportation.
- Regular, predictable attendance and the ability to work as part of a close-knit team.
- Must be at least 16 years of age.
Desired Qualifications
- Previous restaurant experience is a plus!
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