General Manager
On-site · Romsey, England, United Kingdom
Job Summary
Oversee day-to-day operations of a pub, lead staff across bartending, serving, kitchen, and security, manage customer service, inventory, vendor coordination, health and safety compliance, budgeting and cost control, menu planning and promotions, licensing and certifications, and financial reporting to maximize profitability. Responsible for staffing, training, scheduling, performance management, and delivering an excellent guest experience while driving business development and ensuring efficient, compliant operations.
Required Qualifications
- Experience in general management or supervisory role in hospitality/food and beverage (pub) environments
- Proven ability to manage staff across multiple disciplines (bar, wait staff, kitchen, security)
- Strong customer service focus and problem-solving skills
- Experience with inventory, procurement, cost control, and budgeting
- Familiarity with health and safety regulations and licensing requirements in the hospitality sector
- Ability to plan and coordinate menu development and marketing initiatives
- Experience with financial reporting and performance analysis
- Strong leadership, communication, and team-building skills
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