General Manager - Sumter (SC0305) (69028)
On-site · Sumter, South Carolina, United States
Job Summary
General Manager at ModWash Sumter site acts as the CEO of the site with full accountability for site-level P&L, labor, revenue, expenses, membership growth, and guest satisfaction. Owns operations, people leadership, brand stewardship, and community relations while safeguarding standards and strategy. Responsibilities include hiring and developing a winning team, maintaining a positive work environment, leading and evaluating performance, making real-time operational decisions within guardrails, managing administrative duties, and driving guest experience and sales. The role requires overseeing preventive maintenance, inventory management, scheduling, labor costs, compliance with policies, safety training, and acting as the face of ModWash in the community.
Required Qualifications
- Create and maintain a positive, team-oriented work environment
- Attract, recruit, train, and develop attendants, key holders, and assistant general manager
- Trained to perform preventive maintenance and repairs on equipment
- Manage chemical inventory, scheduling, labor costs, and equipment functionality
- Perform administrative duties including disciplinary action, terminations, scheduling, employee relations and lifecycle recruiting
- Continuously seek ways to improve the business
- Ensure compliance with legal requirements and company policies and procedures
- Ensure safety and security are emphasized, practiced, and reviewed; train employees in appropriate responses
- Lead the team with a strong sales mindset, driving performance and guest experience
- Participates in hiring and training of hourly team members
- Conducts performance evaluations timely and constructive
- Handles discipline and termination of employees as needed and in accordance with policy
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