General Manager
On-siteArizona, United States
Job Summary
Manage the restaurant's profit and loss statement, operate within established budgets for food costs and labor, and analyze business trends to drive sales growth. Recruit, interview, and train high-performing staff while cultivating a positive work environment that reflects Firehouse Subs culture. Ensure full compliance with federal, state, and local regulations, maintain equipment in working order, and enforce all company policies. Lead the team to deliver superior guest service, resolve customer issues promptly, and participate in local marketing initiatives to engage the community. Maintain brand standards for cleanliness and food quality while representing the Firehouse Subs brand professionally.
Required Qualifications
- Proven management experience, typically one or more years in the restaurant industry
- A strong understanding of P&L management and drivers of restaurant profitability
- Demonstrated leadership and team development skills
- Excellent customer service and communication skills
- Open and flexible availability to work nights, weekends, and holidays
- ServSafe Manager will be required
- Proficiency with Microsoft Office applications
- Physical ability to work on your feet for extended periods and lift up to 50 lbs
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