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Indigo Books & MusicPosted 3 weeks ago

General Manager - Small Format

$42,500–$68,500 year

On-siteGrand Prairie, Texas, United States

Full TimeLarge

Job Summary

Lead a high-performing retail team to deliver sales and profit goals while modeling operational and visual excellence. Empower staff to make decisions, develop internal talent, and build a bench for future store needs. Act as a cultural ambassador by role-modeling Indigo's high-performance characteristics and fostering an environment of trust where employee well-being is a priority. Ensure leadership and staff schedules are optimized, manage budgets and cost centers, and respond to customer feedback to maintain a customer-centric culture. Drive best-in-class employee engagement and net promoter scores while actively engaging in community-based marketing to strengthen ties.

Required Qualifications

  • College degree preferred or equivalent job experience
  • 3+ years of management experience in a retail environment
  • experience leading leaders
  • Ability to be mobile on the sales floor for extended periods of time
  • Availability to work a flexible schedule, including evenings, weekends and holidays
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Bilingualism (French/English)
  • College degree
  • equivalent job experience

Desired Qualifications

  • College degree preferred

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