General Manager: SAU LEE
$75,000–$90,000 year
On-siteSoho, Pennsylvania, United States
Job Summary
Own the overall performance of the SoHo boutique, driving sales, profitability, and long-term business growth through actionable strategies and trend analysis. Lead the sales floor to deliver an exceptional customer experience, recruiting, coaching, and developing a high-performing team while fostering a culture of accountability. Serve as a brand ambassador to build community partnerships, support local events, and expand brand awareness within the market. Manage operational excellence across scheduling, visual merchandising, inventory, payroll, and compliance to ensure the store reflects brand standards. Open September 2026 with flexible availability including evenings, weekends, and holidays.
Required Qualifications
- 5+ years of progressive retail leadership experience with full accountability for business performance, team development, and operational excellence
- Demonstrated success leading boutique, specialty, premium, or customer-focused retail environments
- Strong business acumen with the ability to analyze performance metrics, develop commercial strategies, and drive profitable growth
- Proven ability to recruit, coach, and develop high-performing teams while building leadership bench strength
- Exceptional leadership, communication, and relationship-building skills with the ability to influence across teams and cross-functional partners
- Entrepreneurial mindset with the ability to identify opportunities, solve complex challenges, and lead through change
- Flexible availability, including evenings, weekends, holidays, and occasional travel
- Ability to actively lead on the sales floor, including standing, walking, climbing ladders, and lifting up to 50 lbs
- Must be at least 18 years of age
Desired Qualifications
- Experience with Shopify, Endear CRM, Slack, and Google Workspace preferred
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